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Accessibility Statement

Accessibility Statement for Frittenden Parish Council

This website is run by Frittenden Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and font
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet [https://mcmw.abilitynet.org.uk/] has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 15 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Clerk:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) [https://www.equalityadvisoryservice.com/].

Contact Us

Chairman, Anthony Staples / Clerk, Emma Nightingale

Post: Frittenden Parish Council, 1 Bettenham Cottages, Bettenham Lane, Biddenden, Kent, TN27 8LT

Email: [email protected]

Call: 01580 292576

Technical Information about this website’s accessibility

Frittenden Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 [https://www.w3.org/TR/WCAG21/] AA Standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG success criterion (non-text content).

We plan to add text alternatives for all images by September 2020. When we publish new content, we’ll make sure our use of images meets accessibility standards.

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This fails WCAG success criterion (bypass blocks).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. This fails WCAG 2.1 success criterion 1.3.4 (orientation).

It’s not possible for users to change text size without some of the content overlapping. This fails WCAG 2.1 success criterion 1.4.4 (resize text).

We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden [http://www.legislation.giv.uk/uksi/2018/952/regulation/7/made] within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 2025.

 

Content that’s not within the scope of the accessibility regulations.

PDFs and other documents

Many of our older PDFs and Word documents might not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix theses or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents before 23 September 2018 [http://www.legislation.gov.uk/uksi/2018/952/regulation/4/made] if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was tested when it was created in March 2020. We carried out our own testing pursuant to the guidance published on www.gov.uk.

We tested our main website platform, available at www.frittenden.org.uk

This statement was prepared on 10 April 2020.